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 Can I supply my own artwork?"
Yes, but please ensure that all designs are supplied with the following guide lines for optimum quality.
| Photoshop |
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saved as TIFF, EPS or JPG format. |
| QuarkXpress |
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include all EPS, TIFF's and fonts. |
| Illustrator |
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include all embedded images & convert all text to curves. |
| Coral Draw |
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saved as TIFF, EPS or in JPG format and please convert all text to curves. |
FONTS: All screen and PostScript fonts need to be supplied unless they are converted to curves.
COLOURS: All colours on documents need to be set to CMYK only. RGB is not an acceptable printing format.
RESOLUTION: When supplying images, please ensure that they are scanned at 300dpi and at 100% otherwise the quality will be compromised.
BLEED: (TRIM) & CUTTING: All files need 3mm bleed for cutting for printing to be finished correctly.
Can you do
artwork?
Yes. All we ask is for you to provide a clearly written or typed art
copy, together with a layout of how you want your leaflet to look.
You must supply all pictures and logo's the you require on your
leaflet.
What sort of pictures do I need to
supply?
You can supply either photographs, or digital files. Please make
sure you are satisfied with the quality of your picture as we cannot
reproduce any better than what you supply to us.
Do you keep my job on file?
Yes. After completion of your job an electronic file is held
containing your document. If you require an exact reprint simply
supply a copy of your existing leaflet.
Will I get
a colour proof?
Yes. Included in the price is a pdf proof which will be emailed to
you. If you wish, you can order a full colour inkjet proof for £10,
which we aim to send you within 24/48 hours of receipt of your
artwork.
Is the inkjet proof suitable to show
my customer?
Inkjet proofs are mainly intended for layout purposes so that you
can check the output is correct. Our proofs are printed on a high
quality inkjet printer. Whilst not exact, the colour reproduction
will give you a reasonable idea of what the press printed sheet will
look like.
What are your normal lead times?
We aim to dispatch most work within 5/7 working days from receiving
proof approval. Current lead time will normally be indicated to you
upon placing your order. Long run orders or special finishing
requests may take longer. If you require your printing by a specific
date please indicate this on your order. We will endeavour to meet
this deadline.
Most printers I know are Mac based
but I use a PC, Can you help me?
We use PC or Macintosh files including QuarkXPress, Adobe
Illustrator, Photoshop, Acrobat, Microsoft Word, CorelDRAW,
Publisher, and other popular file formats.
Do you print with bleed?
Yes. In fact all work is printed with bleed. We recommend a 3mm
bleed be used on all edges of the document (unless of course you do
not require bleed).
How do you make sure the colour is
printed correctly?
Our press sheets are printed with colour bars that our printers
check with densitometers. We ensure that the colour density of each
of the process colours (Cyan, Magenta, Yellow, blacK) are within a
very tight tolerance range.
What is your maximum sheet size?
We focus on the small format full colour market therefore our
maximum size is SRA3. The largest area we are able to print with
full bleed is 310x430mm.
Do you accept paper supplied by
customers?
No sorry we do not.
How can I place an order?
You can telephone, fax, e-mail, or post your order. We will then
send you your proof together with your ordering details.
Can I send you a PDF?
Yes you can but the PDF must be created in the correct manner. The
Distiller job and printer PPDs which you need are available on
request and can be emailed to you.
Can I have full colour one side and
one or two spot colour on the reverse?
We only offer single sided full colour or double sided full colour
as part of our colour options. You can have just black reverse but
this will be charged at the double sided price.
What about expedited delivery?
We normally work to a next day delivery service, with most
deliveries before 4pm. We can also deliver before noon, before 10:30
and before noon on a Saturday as additional options. Please ask for
a quote on any additional delivery requirements you may have.
Will you accept films and a cromalin?
No, due to the fact that we work with a DI press (Direct Imaging)
and a Computer to Plate system we can no longer accept film. Artwork
must be supplied to us on disc, email. We will send you a proof
anyway, which in turn will save you money on having films and
cromalin made.
What
screen ruling and resolution do you use?
We use a 150lpi screen and a 1270dpi resolution as standard.
If I supply a proof, a Cromalin, a
Matchprint or an example of a previously printed job, can you match
the colour to it?
No we can't. Put simply, a Cromalin or Matchprint is primarily
designed to prove that a set of films are correct before plates go
to press. Similarly, a previously printed job will have been printed
under conditions that may be completely different to those which we
work under. For example, the density (amount) of colour on the sheet
may not have been correct. Our workflows and equipment are designed
to give an optimal ink density using computer-controlled digital
profiling techniques and densitometry. Because of this it is very
difficult, time-consuming and expensive for us to match to work that
has been printed without using these advanced techniques. Also,
because we use Direct Imaging (DI), we can reproduce fine detail
that printers using conventional film and plate cannot.
Can my jobs be laminated?
Yes. Prices for gloss and matt laminating are available upon
request.
Will you return CDs?
Yes, They will be returned to you with your job.
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